How Captain Dustin Stopped Missing Deposits — and Got His Time Back
Captain Dustin runs Top to Bottom Charters, a fossil diving charter out of Venice, Florida. Before Toura, he tracked bookings in his Notes app and collected deposits through Venmo/Cash App or other apps — which meant no card payments, more back-and-forth, and too much manual follow-up (missing $$!). After switching to Toura, he finally got off his phone, got time back, and could clearly see where every dollar was coming from.
- Accept card payments so customers can pay instantly
- Know who paid (and who didn’t) without chasing anyone down
- Spend less time on calls/texts repeating the same instructions
“I’m glad I decided to make the switch to an online booking system. I was swamped with calls and texts, I couldn’t keep up and I was missing deposits left and right. I’m not a tech guy and I don’t do sh*t online, but the system was easy to learn. I’d been approach by other booking systems but they always wanted 10-15% of my sales, thats just crazy. With Toura they aren’t greedy. These guys seriously care about you and helping your business. Don’t be stubborn and think you can do it all yourself like me, make the switch, and pick these guys”
Customers can pay fast — no more hoping they have Venmo or Cash App.
No more “I swear I paid” confusion — you can see what’s actually been paid.
Fewer calls and repeat conversations — more time back for the water.
Before Toura
Dustin was tracking bookings manually in his Notes app and taking deposits through Venmo. In busier seasons, it was hard to confirm who paid — and deposits slipped through the cracks.
- Bookings tracked manually in a Notes app
- Deposits depended on Venmo/cash app (no card payments)
- Payment status was hard to verify during peak season
- Missed deposits meant lost revenue
- Missing calls, forgetting to follow up texts.
After Toura
With Toura, customers can pay by card and deposits are tracked automatically. Dustin spends less time on the phone, and he can instantly see what’s been paid — without guessing or chasing anyone down.
- Card payments at checkout (less friction)
- Clear deposit tracking so nothing gets missed
- Fewer calls/texts because details are handled in the booking flow
- More time back — and more confidence in revenue